If you are experiencing the same problem in your “microsoft store” application and you are a Dell owner which has Win10, please follow below steps to resolve the issue;

1. open settings/update and security/for developers, after select developer mode.

2. install dell mobile connect driver from Dell’s web site;

https://www.dell.com/support/home/en-us/drivers/driversdetails/?driverid=CTFT7

3. create two registry entries to the path:

4. open the microsoft store and find “dell mobile connect”. if it says, not compatible you can try to download from below link and install it.

i found the app file from this web page (thanks to them);https://www.windowslatest.com/2020/04/11/run-dell-mobile-connect-on-any-windows-10-pc/

https://mega.nz/file/Is9x2CwQ#8aR1uASYVl-qLArPamf8LL3kCliG9AmRRaeogRFWFpM